The internet reaches 90% of Brazilian households — and yet 7.28 million homes still have no fixed connection, 59% have no computer, and only 29.9% of Brazilians master basic digital skills, such as copying files and sending e-mails with attachments, according to an Anatel study based on TIC Domicílios (Cetic.br) data. Digital exclusion is not an accident: it is a symptom of concentrated power denying communities the tools of change — and it deepens inequalities in financial services, health, employment and political participation.
Connecting a household is the easy part. What the numbers don’t show is the distance between owning the device and managing to book a medical appointment through an app, apply for a job, recognize a scam, help your kid with homework. That distance is where we work.
class happens where people already are.
Our way of doing digital inclusion starts with listening. The territorial research Bytes de Mudanças (2024), conducted with educators from the neighborhoods themselves, mapped the access, fears, skills and digital dreams of 303 residents of Parque Via Norte and Vila Olímpia, in Campinas — and it was this listening, also presented at Mackenzie Campinas, that designed the curriculum. From it came the five Inclusão Tech tracks, an open methodology organized by age group — children, teenagers, adults, people 50+ and special-interest topics — going from playful digital literacy to job searching, public services and safe online behavior.
More than teaching classes, we transfer the social technology: we train educators and managers from social assistance organizations to run the tracks autonomously. The methodology already runs in six spaces in Campinas and has been transferred to more than 5 organizations — Instituto Semear, ADRA, CECOMPI, Casa Santana and Núcleo Calvariano. The infrastructure keeps pace: fixed setups like PRODICA, in Campo Belo (more than 10 computers in 2023), mobile kits for every initiative, and recovery and remanufacturing workshops that return computers to the territory as donations.
The result of this engine — programs like Redes Conectadas, Exploradores da Quebrada and the Hardware Workshops, together with Inclusão Tech — shows in the curve: from 10 people reached in 2023 to 180 in 2024 and 620 in 2025.
online safety is taught in networks.
Since 2018 Casa Hacker has been a partner of Tactical Tech, the Berlin-based organization that is a global reference in education about technology and society. We share the same vision: understanding how technology shapes people’s lives is a condition for living well with it. From this cooperation, we translated and adapted for Brazil resources such as “Data Detox” and “What the Future Wants”, and brought the The Glass Room and What The Future Wants exhibitions to Rio de Janeiro and São Paulo in 2023 — with good practices shared back with the partner’s international community.
This methodological base is what sustains Internet Segura, our digital citizenship training campaign run in partnership with Desktop: in-person, free of charge, in five cities of the Campinas metropolitan region — Sumaré, Hortolândia, Nova Odessa, Campinas and Americana. The 2025–2026 season held six workshops gathering educators from 23 organizations — basic education teachers, public managers, social educators and community leaders — each leaving with the Cyber Educator Kit to multiply the content in their school, NGO or space.
The multiplier logic goes where the protection network is: we train child protection counselors in children’s digital safety at Unicamp’s School of Counselors, and we have already trained more than 700 people in privacy, safety and the fight against disinformation — from São Paulo to Ubatuba.
what we learn becomes a reference.
The model draws interest beyond the territory: Casa Hacker presented its technology inclusion initiatives at the UN’s International Telecommunication Union (ITU) in Brasília in 2022, and took part in OSPOs for Good at UN headquarters in New York in 2024. The research, the tracks and the kits are published as open social technology — because digital inclusion that can’t be replicated is just privilege by another name.